EACC Blog

Reflective leadership combines the benefits of observation and the ability to take in information with the strengths of introspection. This creative melding of faculties enables strong leaders to maximize their problem-solving skills and intuitive insights [...]

1. Are you aware of the impact you have on your workforce? 2. Do you have an understanding of how your team perceives you? 3. Do you express yourself honestly to your employees? 4. Do [...]

Conflict is part of life and not just merely part of business. Yet it often shows up at work among employees with different viewpoints, different values, and different ways of doing things. Ignoring conflict never makes [...]

1. Do you remind employees to demonstrate professionalism? 2. Do you try to get to the root of a workplace conflict so that a compromise can be made? 3. Do you sometimes tell employees to [...]

Bullying in schools has received a lot of media coverage over the past few years, but the problem is not confined to the younger generation; bullying also goes on in the workplace. The first step [...]

1. Do you have one or more co-workers that often talk over other team members? 2. Do co-workers show signs of dread or intimidation? 3. Have you noticed a co-worker taking credit for other team [...]

It is no secret that you can reach more of your client base by using social networking tools, however online promotion requires knowledge of how to engage your followers as well as a sense for [...]

1. Do you have social media accounts representing your business that are separate from your personal accounts? 2. Do you consistently post information that is relevant and reliable? 3. Have you taken time to review [...]

Email has transformed communication in the workplace. Gone are the days when people had to spend lost hours trying to get in touch with their colleagues in different areas of the building or in different [...]

1. Do you sometimes send friendly less professional e-mails to clients or customers? 2. Do you send lengthy and sometimes difficult to understand e-mails about a new product or business deal instead of calling? 3. [...]